Privacy Policy
Privacy Policy
SpaOptions (“We”) are committed to protecting and respecting your
privacy.
This policy (together with our terms of use and any other documents
referred to therein) sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and
practices regarding your personal data and how we will treat it.
For collecting data covered by The General Data Protection Regulation
(GDPR) (Regulation (EU) 2016/679)
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in an enquiry form on our
site. We will use this information to send answers to your enquiries
only. We may also ask for further information if you are reporting
problems with our website. This will be stored: on our email
system. You have the right to withdraw consent at any time by
asking us to delete these emails.
Information that you provide by registering to use our site,
subscribing to our service, posting material or requesting further
services. This will be stored: on the Wix appointment booking
software. You have the right to withdraw consent at any time by
deleting your account.
Details of transactions you carry out through our site and of the
fulfilment of your orders. This will be stored on the payment
gateway database and our email system. You have the right to
withdraw consent at any time, deleting your account will leave the
order in place but your contact details will be deleted.
Information that you provide by filling in a newsletter request form
on our site. This is provided by wix. This will be stored: on our wix
account. You have the right to withdraw consent at any time –
unsubscribe at the bottom of the next newsletter.
If you contact us by email, we will keep a record of that
correspondence. This will be stored: on our email system. You
have the right to withdraw consent at any time by asking us to
delete these mails.
Details of your visits to our site including, but not limited to, traffic
data, location data, weblogs and other communication data,
whether this is required for our own billing purposes or otherwise
and the resources that you access. This will be stored: on our
Google Analytics account.
IP addresses
We may collect information about your computer, including where
available your IP address, operating system and browser type, for
system administration and to report aggregate information to our
advertisers. This is statistical data about our users’ browsing actions
and patterns and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our
website. This helps us to provide you with a good experience when you
browse our website and also allows us to improve our site.
Where we store your personal data
The data that we collect from you may be transferred to or shared with a
third party for medication prescribing or pharmacy purposes such as the
fulfilment of your prescription services. By submitting your personal
data, you agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated securely
and in accordance with this privacy policy.
All information you provide to us is stored on our servers (see above:
Information we may collect from you). Any payment transactions will be
encrypted using SSL technology, and processed by an external payment
processor i.e. PayPal, Stripe or other. Where we have given you (or
where you have chosen) a password which enables you to access
certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
To reply to your enquiries.
To provide you with information, products or services that you
request from us or which we feel may interest you, where you have
consented to be contacted for such purposes.
To allow you to participate in interactive features of our service,
when you choose to do so.
If you are an existing customer, we will contact you by phone, e-mail or
SMS with information about goods and services like those which were
the subject of a previous sale to you.
You have the right to withdraw consent at any time.
Disclosure of your information
We may disclose your personal information to members of our company,
which means our parent company, its subsidiaries and colleagues where
appropriate.
Your rights
You have the right to ask us not to process your personal data for
marketing purposes. We will inform you (before collecting your data) if
we intend to use your data for such purposes or if we intend to disclose
your information to any third party for such purposes. You can exercise
your right to prevent such processing by checking certain boxes on the
forms we use to collect your data. You can also exercise the right at any
time by contacting us using our usual methods.
Our site may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates. If you follow a link to
any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you submit any
personal data to these websites.
If you believe that we have done something wrong by not complying with
GDPR please contact us in the first instance to make a complaint for
which we aim to resolve. Should you not be happy with this resolution,
you do have the right to lodge a complaint with the supervisory authority,
the Information Commissioner’s Office.
Access to information
GDPR gives you the right to access information held about you. Your
right of access can be exercised in accordance with the Act. Any access
request may be subject to a fee to meet our costs in providing you with
details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be
posted on this page.
Contact
Questions, comments and requests regarding this privacy policy are
welcomed and should be sent using our usual contact methods.